How To Track The Impact Of Your Brand Content On Sales

How To Track The Impact Of Your Brand Content On Sales

For brand marketers, the correlation between engaging content and tangible sales growth presents both a challenge and an opportunity – and mastering this aspect can transform your content marketing.

Yet, without the right metrics and strategies, the true value of content and its potential revenue remain untapped.

Acknowledging this, it’s imperative to employ a dual approach, blending traditional methods with innovative tactics.

This mix not only captures the essence of effective content measurement but also ensures a comprehensive understanding of its impact, paving the way for strategies that are both effective and uniquely tailored to your brand’s needs.

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Why is it important to measure brand content impact on sales?

Measuring the impact of brand content on sales is crucial because it directly ties marketing efforts to business outcomes, providing a clear picture of return on investment (ROI). This measurement allows marketers to understand which content resonates with their audience, driving engagement and conversions, and which falls flat, enabling strategic adjustments to content creation and distribution.

By analyzing how different types of content contribute to sales, businesses can allocate resources more efficiently, focusing on high-performing content that accelerates the customer journey from awareness to purchase.

Furthermore, tracking content impact helps in identifying trends and consumer preferences, allowing brands to tailor their messaging for maximum relevance and impact. It also fosters a culture of continuous improvement, where data-driven insights guide the refinement of content strategies, ensuring they evolve with changing market dynamics and consumer behaviors.

Ultimately, understanding content’s contribution to sales is fundamental for justifying marketing expenditures and optimizing the content mix for better business results.

Proven and unusual ideas to track brand content's sales impact

To track brand content’s sales impact effectively, merging proven methods with unconventional strategies is not just innovative; it’s necessary. This approach, rooted in my “Unusual By Strategy” forte, capitalizes on traditional analytics and metrics while embracing novel, creative techniques that unearth deeper insights.

For instance, alongside employing analytics to monitor traffic and conversions, one might analyze linguistic patterns in customer feedback across forums and social media to gauge sentiment and purchase intent directly attributed to specific content pieces. Incorporating machine learning models to predict sales trends based on content engagement metrics introduces a predictive element to content strategy, going beyond retrospective analysis.

Similarly, leveraging virtual reality to simulate customer experiences with content in a controlled environment can offer unparalleled insights into consumer behavior.

This blend of conventional wisdom and bold experimentation ensures not just the tracking of sales impact but also the crafting of content strategies that are as dynamic and nuanced as the market itself.

8 smart steps to track the impact of your brand content on sales

Leveraging my 40+ years’ experience as a Brand Content Strategist with a penchant for the unusual, I’ve outlined eight ideas below that blend time-tested approaches with innovative twists to enhance your ability to track the impact of your brand content on sales. These ideas incorporate conventional metrics and analysis techniques while introducing creative methods and tools to deepen your insights.

From integrating advanced data analytics to exploring the potential of emerging technologies and psychological insights, each suggestion is designed to not only measure the effectiveness of your content but also to push the boundaries of conventional marketing strategies, making your content work even harder for your brand.

How To Track The Impact Of Your Brand Content On Sales (Infographic)

1. Set clear and quantifiable sales goals

Establishing clear and quantifiable sales goals is a foundational step in bridging the gap between content marketing efforts and tangible business outcomes. By defining specific targets, such as a 15% increase in sales for a flagship product within the next quarter, businesses create a benchmark against which the effectiveness of content strategies can be measured.

This approach enables a direct correlation between specific pieces of content and their impact on sales figures, facilitating a more strategic allocation of marketing resources. For instance, if a series of blog posts designed to educate consumers about the unique benefits of a product leads to a measurable uptick in sales for that product, marketers can confidently attribute success to those content pieces.

This not only validates the content’s effectiveness but also provides valuable insights for future content planning.

By aligning content creation with explicit sales objectives, companies can ensure that their marketing efforts are not just generating engagement but are also driving the bottom line, making each piece of content a strategic asset in the marketing arsenal.

ACTION POINTS

  • Define specific sales targets for content campaigns: Establish concrete, numeric goals for each content marketing campaign, such as increasing sales by a certain percentage or achieving a set number of product sales, directly linked to the campaign’s reach and engagement.
  • Align content themes with sales objectives: Tailor the themes and messages of your content to directly support and promote the sales goals you’ve set, ensuring that every piece of content, from blog posts to videos, is strategically designed to drive sales.
  • Set timelines for achieving sales goals: Attach specific deadlines to your sales targets to create urgency and focus, enabling you to measure the effectiveness of content marketing efforts within a clear timeframe and adjust strategies as needed.
  • Benchmark against industry standards: Compare your sales goals with industry benchmarks to ensure they are realistic yet challenging, providing a solid basis for measuring content success beyond internal metrics and expectations.
  • Integrate sales goals into content KPIs: Make your sales targets an integral part of your content’s key performance indicators (KPIs), ensuring that content creation and distribution are always aligned with the overarching aim of driving sales, allowing for more focused and effective marketing strategies.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Reverse-Engineering Content Goals.” This unusual enhancement involves setting sales goals based on desired content outcomes rather than traditional metrics. Instead of simply aiming for a 15% sales increase, determine what kind of engagement, reach, or content interaction would theoretically lead to such a sales boost.

For example, if the goal is to sell 100 units of a flagship product, calculate the amount of content interactions—such as shares, comments, and views—needed to realistically achieve this. Apply this to a campaign by crafting content specifically designed to hit these interaction targets, effectively working backwards from sales to content creation. This method ensures content is not just aligned with sales goals, but actively constructed to meet them through targeted engagement strategies.

2. Use UTM parameters for easy tracking


Implementing UTM parameters stands as a cornerstone technique for marketers aiming to dissect the direct correlation between content engagement and sales performance. (UTM parameters are tags added to the end of a URL that allow marketers to track the effectiveness of online campaigns.) 

Imagine launching a product campaign across various platforms – email newsletters, social media posts, and paid ads. By assigning a unique UTM code to each channel, you can pinpoint exactly where buyers are coming from.

For instance, if a new video tutorial shared on social media drives a notable spike in sales for a particular product, the UTM data can confirm this pathway, validating the effectiveness of the video content in pushing consumers from interest to purchase.

This granular insight empowers marketers to refine their strategies, focusing efforts and resources on high-performing channels and content types, optimizing the sales funnel for efficiency and impact.

ACTION POINTS

  • Create detailed UTM codes for each campaign: Develop unique UTM parameters for every marketing campaign to track its specific impact on website traffic and sales, ensuring each content piece is easily identifiable in analytics reports.
  • Segment UTM codes by content type: Use distinct UTM codes for different types of content—such as blog posts, videos, and infographics—to analyze which formats drive the most sales, providing insights into consumer preferences and content effectiveness.
  • Incorporate UTM codes in social media campaigns: Apply tailored UTM parameters to links shared on social media platforms to measure their direct contribution to sales, enabling a clear view of social media’s role in the sales funnel.
  • Utilize UTM codes for email marketing analysis: Embed UTM codes in links within email marketing campaigns to track how effectively these campaigns lead recipients to make purchases, helping to refine email content and targeting strategies.
  • Monitor UTM code performance in real-time: Regularly review the data collected from UTM codes to identify trends and adjust campaigns on the fly, optimizing content distribution for maximum sales impact based on real-time feedback.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Dynamic UTM Generation”. This enhancement involves the use of technology to dynamically generate UTM parameters based on user interaction and engagement level, rather than static, predefined codes. By implementing a system that assigns unique UTMs to content shared based on real-time data – such as a user’s browsing behavior or previous interactions with the brand – marketers can achieve a deeper understanding of how personalized content influences sales.

For instance, if a consumer frequently engages with video tutorials, the dynamically generated UTM for a shared video link would reflect this preference, allowing for precise tracking of sales resulting from highly personalized content pathways. This method offers nuanced insights into the effectiveness of customized content marketing strategies in driving sales.

3. Leverage your ideal analytics platform

Selecting and fully utilizing the right analytics platform is crucial for deciphering the nuanced effects of content marketing on sales. This process involves not just tracking basic metrics like page views or click-through rates, but delving deeper into user engagement, conversion paths, and the overall customer journey.

For example, a company might use Google Analytics to observe how users who read a specific blog post move through the sales funnel compared to those who don’t. By setting up goals and conversion tracking, the company could determine that readers of a how-to guide on their product are 25% more likely to make a purchase.

This insight enables marketers to refine their content strategy, focusing on producing more of the content types that directly contribute to sales.

Such precise tracking and analysis afford businesses the opportunity to craft highly effective, sales-driven content marketing strategies, maximizing ROI and ensuring that every piece of content serves a strategic purpose.

ACTION POINTS

  • Integrate platform with content management system: Ensure your analytics platform is fully integrated with your CMS for seamless tracking of content performance, allowing for immediate insights into how content affects user behavior and sales.
  • Customize dashboard for sales-focused metrics: Tailor your analytics dashboard to highlight metrics directly related to sales, such as conversion rates, average order value, and revenue by content source, for a clear view of content ROI.
  • Set up goal tracking for content-driven conversions: Define specific goals within your analytics platform that align with content-related conversions, enabling you to measure the direct impact of content pieces on sales objectives.
  • Utilize segmentation for detailed audience analysis: Use segmentation tools within your analytics platform to dissect your audience by behavior, demographics, and content interaction, gaining deeper insights into which segments are most influenced by your content.
  • Regularly review content performance reports: Schedule consistent reviews of content performance reports generated by your analytics platform to identify trends, adjust content strategy accordingly, and optimize for sales growth.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Sentiment-Infused Analytics.” This unusual enhancement integrates sentiment analysis into your analytics platform, going beyond traditional metrics to gauge the emotional response of your audience towards your content. By combining natural language processing (NLP) tools with standard analytics, you can assess not just the volume of interactions but the quality of engagement and sentiment expressed in comments, shares, and reactions.

For instance, applying this to a campaign, you might find that a product tutorial video not only increased sales but also generated overwhelmingly positive sentiment, indicating a deeper brand connection. This insight allows for refining content strategy to emphasize elements that foster both sales and positive brand perception, offering a holistic view of content impact.

4. Implement conversion tracking pixels

Implementing conversion tracking pixels is a crucial technique for directly linking content engagement to sales actions. These tiny pieces of code, placed on the thank you or confirmation page after a purchase, enable marketers to trace the effectiveness of various content pieces in driving conversions.

For example, let’s say a company launches an instructional video series on how to use their product. By embedding conversion pixels, they can track how many viewers of those videos complete a purchase compared to those who haven’t watched.

This data not only confirms the video series’ role in nudging customers through the sales funnel but also quantifies its exact contribution to revenue.

Armed with this information, marketers can fine-tune their content strategies, focusing more on what works and less on what doesn’t, thereby optimizing their content marketing investments to boost sales more effectively.

ACTION POINTS

  • Place pixels on key conversion pages: Embed conversion tracking pixels on critical post-transaction pages, such as order confirmation or thank you pages, to accurately measure the direct impact of content on completed sales.
  • Integrate pixels with all marketing channels: Ensure conversion pixels are integrated across all marketing channels, including email campaigns, paid ads, and social media, to track cross-channel content effectiveness and sales conversions.
  • Customize pixel tracking for specific content pieces: Tailor conversion pixel tracking to identify which specific content pieces—such as blog posts, videos, or whitepapers—lead to conversions, enabling a granular analysis of content performance.
  • Monitor pixel data for optimization opportunities: Regularly review the data collected from conversion tracking pixels to identify patterns and opportunities for content optimization, focusing efforts on what drives the most conversions.
  • Test different content types and placements: Use conversion tracking pixel data to conduct A/B tests on various types of content and their placements, refining your content strategy based on which configurations yield the highest conversion rates.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Predictive Pixel Mapping.” This innovative approach involves utilizing conversion tracking pixels not just for monitoring past conversions, but for predicting future sales trends based on content interaction. By employing advanced data analytics and machine learning algorithms, Predictive Pixel Mapping analyzes the data gathered from conversion pixels to forecast which content types are likely to drive sales in the future.

For instance, if a series of blog posts on product usage tips shows a strong correlation with high conversion rates, this method could predict similar content’s potential success. Marketers can then prioritize creating more content of this nature, optimizing future strategies for enhanced sales outcomes based on predictive insights rather than solely historical data.

5. Track sales and lead generation forms

Tracking sales and lead generation forms is a direct method to connect content engagement with tangible business outcomes. By analyzing the submission rates and conversion success of forms linked to specific content pieces, marketers can determine which materials effectively inspire action.

Imagine a scenario where a downloadable guide is offered as a call-to-action at the end of an informative blog post. By monitoring how many visitors fill out the form to access the guide and subsequently make a purchase or become qualified leads, businesses can quantify the post’s contribution to the sales funnel.

This method not only identifies high-performing content but also highlights areas for improvement, enabling a data-driven approach to content optimization.

It allows for a deeper understanding of audience needs and preferences, guiding the strategic direction of future content to better align with customer conversion paths.

ACTION POINTS

  • Optimize form design for conversion: Ensure your sales and lead generation forms are intuitively designed and user-friendly, minimizing barriers to completion and maximizing conversion rates from content-driven traffic.
  • Integrate forms with content management systems: Seamlessly integrate your forms with your CMS to enable direct tracking of submissions and conversions originating from specific content pieces, enhancing the ability to measure content effectiveness.
  • Use A/B testing on forms: Regularly conduct A/B testing on different elements of your forms, such as the call-to-action text, layout, and length, to determine which variations perform best in converting content viewers into leads or customers.
  • Analyze form drop-off points: Monitor and analyze where users are dropping off in the form submission process to identify and rectify any issues that may be hindering conversions, ensuring content effectiveness translates into desired actions.
  • Segment form data by content source: Break down form submission and conversion data by content source, allowing for detailed insights into which types of content are most effective at driving leads and sales, and tailor future content strategies accordingly.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Emotional Trigger Analysis in Forms.” This unconventional approach involves integrating psychological insights into the analysis of form submissions and conversions. By examining not just the quantity of form completions but the qualitative data around the user’s emotional state or mindset prompted by the content, marketers can refine their strategies to better resonate with their audience.

For example, if a particular blog post’s call-to-action for a form submission includes language that evokes a sense of urgency or exclusivity, tracking the emotional triggers through user feedback or interaction data can reveal how such emotions impact conversion rates. This deeper level of analysis allows for the optimization of content and form design to tap into the most effective emotional drivers, enhancing the overall strategy for driving sales and lead generation.

6. Conduct cohort analysis on all content

Cohort analysis is a method of analyzing the behavior of segmented groups of users over time to understand how different actions or experiences influence their behavior, typically used to identify trends or patterns in user engagement or purchasing behavior.

Conducting cohort analysis on content allows marketers to segment their audience based on specific characteristics or behaviors, enabling a more nuanced understanding of how different groups interact with content and its subsequent impact on sales.

For instance, let’s suppose a company notices that users who engage with a series of educational blog posts on their site tend to make purchases within two weeks of their initial interaction. This insight reveals the effectiveness of the educational content in shortening the sales cycle for this particular cohort.

Armed with this knowledge, the company can tailor its content strategy to nurture similar cohorts more effectively, optimizing the content mix and distribution channels to accelerate the buyer’s journey.

ACTION POINTS

  • Segment audience by content interaction: Divide your audience into cohorts based on their interaction with different types of content, such as blog posts, videos, or social media updates, to understand the specific impact each content type has on sales.
  • Analyze conversion rates over time: Study how conversion rates vary among cohorts over time after interacting with your content, identifying which content types accelerate the sales process or enhance customer lifetime value.
  • Track cohort behavior across platforms: Monitor the behavior of each cohort across different platforms to see how multi-channel content consumption influences their journey towards a purchase, tailoring cross-platform content strategies accordingly.
  • Evaluate content frequency and timing: Assess the impact of content frequency and timing on cohort engagement and sales, optimizing content schedules to match the preferences and behaviors of different audience segments.
  • Compare cohort responses to content updates: Before and after updating content or introducing new content strategies, compare cohort responses to measure the impact of these changes on engagement and sales, refining content development and distribution plans based on these insights.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Content Resonance Mapping.” This enhancement to cohort analysis involves layering in emotional and psychological engagement metrics to traditional behavior and conversion data. By evaluating not just when and how different cohorts interact with content but also measuring sentiment, emotional response, and cognitive engagement through advanced analytics and sentiment analysis tools, marketers can gain deeper insights into why certain content resonates with specific groups.

For instance, if a cohort identified as environmentally conscious consistently engages more with sustainability-themed content, leading to higher conversion rates, Content Resonance Mapping can uncover the emotional triggers behind this behavior. This enables the creation of hyper-targeted content that not only meets the informational needs of each cohort but also connects on an emotional level, driving stronger sales outcomes.

7. Use CRM and sales data to see patterns

Utilizing CRM and sales data to discern patterns offers invaluable insights into the direct impact of content marketing on sales performance. This approach enables marketers to correlate specific content interactions with changes in sales metrics, uncovering the types of content that drive revenue growth.

For example, by analyzing CRM data, a company might discover that customers who engage with a series of educational email newsletters are more likely to upgrade their service within a month of interaction.

This linkage between content engagement and sales activity allows for the optimization of marketing efforts, directing resources towards the production and distribution of content that has proven to generate sales.

Through a detailed examination of CRM and sales data, businesses can refine their content strategy, ensuring that every piece of content serves not only to engage the audience but also to contribute to the company’s bottom line, thereby aligning marketing initiatives closely with revenue generation objectives.

ACTION POINTS

  • Map content interactions to sales stages: Correlate specific content interactions logged in your CRM with distinct sales stages to identify which types of content effectively move leads through the sales funnel.
  • Analyze customer journey for repeat purchases: Use CRM data to trace the content consumption patterns of repeat customers, identifying trends and content preferences that lead to higher customer lifetime value.
  • Segment customers based on content response: Create customer segments in your CRM based on how different groups respond to various content types, allowing for targeted follow-up strategies that are informed by content engagement.
  • Link sales data with content campaigns: Connect sales performance data directly with specific content campaigns recorded in the CRM to measure the direct revenue impact of individual content pieces or strategies.
  • Monitor lead source effectiveness: Track the original content source for leads within the CRM to evaluate which content channels are most effective in generating qualified leads that convert to sales.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Behavioral Heatmapping Across Sales Journeys.” This enhancement involves integrating CRM and sales data with behavioral analytics to create a comprehensive heatmap of customer interactions with content across their entire sales journey. By visualizing the intensity and frequency of interactions with different content types at each stage of the sales funnel, marketers can identify not just which content performs well, but also how content influences the emotional and decision-making processes of potential buyers.

For example, if CRM data shows a surge in conversions after engaging with interactive product demos, the heatmap would reveal the specific points in the sales journey where these interactions have the greatest impact, allowing for strategic placement of similar content to optimize the sales process further. This approach adds a layer of depth to understanding content effectiveness, merging quantitative sales data with qualitative behavioral insights.

8. Gather and analyze customer feedback

Gathering and analyzing customer feedback is a direct line to understanding how content influences sales from the perspective of the end user. By actively soliciting and examining feedback through surveys, comment sections, social media interactions, and direct customer inquiries, marketers can gain insights into the content’s effectiveness in meeting audience needs and driving purchasing decisions.

Consider a scenario where a company introduces a series of blog posts aimed at educating consumers about the benefits of its products.

Through careful analysis of customer feedback on these posts, the company discovers that detailed case studies are particularly appreciated and often cited by customers as a key factor in their decision to purchase.

This actionable intelligence not only validates the content strategy but also guides future content development, focusing efforts on creating more in-depth case studies and similar content that resonates with the audience, thereby enhancing the potential for increased sales.

ACTION POINTS

  • Implement feedback forms on content pages: Place feedback forms directly on your website’s content pages to capture immediate reactions and detailed insights from your audience regarding the content’s impact and relevance.
  • Monitor social media mentions and responses: Actively track and analyze mentions, comments, and shares on social media platforms to gauge audience sentiment and feedback on your content, using these insights to tailor future content strategies.
  • Conduct customer surveys for deep dives: Send out targeted surveys to customers who have interacted with your content, asking specific questions about how the content influenced their purchase decisions or perceptions of your brand.
  • Analyze comment sections for direct feedback: Regularly review the comment sections of your blog posts, videos, and social media content to gather qualitative feedback, understanding common themes or points of critique.
  • Utilize feedback tools for real-time insights: Employ online feedback tools and platforms that allow for real-time collection and analysis of user feedback, enabling agile adjustments to content based on current audience sentiment.
Unusual Idea

UNUSUAL IDEA

Consider the idea of “Emotional Resonance Tracking.” This unique enhancement involves deploying advanced sentiment analysis tools to not just collect but deeply understand the emotional undercurrents of customer feedback on content. By utilizing AI to parse through comments, reviews, and social media interactions, marketers can identify not just what customers are saying, but the emotional intensity and nuances behind their words.

Applying this to the example of the series of blog posts about product benefits, Emotional Resonance Tracking could reveal that customers express particularly strong positive emotions around content that demystifies product usage, indicating that these types of content deeply resonate and potentially influence purchasing decisions. This level of insight allows for the crafting of content strategies that not only inform but emotionally engage and convert.

In summary

  1. Implement diverse tracking methods: Employing a mix of analytics, from UTM parameters to conversion tracking pixels, allows for a nuanced understanding of how different content pieces influence sales, enabling marketers to allocate resources more efficiently.

  2. Conduct detailed audience analysis: Utilizing cohort analysis and CRM data to observe patterns in consumer behavior helps tailor content to meet the specific needs and preferences of different segments, enhancing content’s effectiveness in driving sales.

  3. Leverage customer feedback for continuous improvement: Gathering and analyzing customer feedback, especially through innovative methods like Emotional Resonance Tracking, provides critical insights into content’s impact, guiding the strategic refinement of content to better resonate with and convert the target audience.

Take your brand's content marketing from run-of-the-mill to remarkable

Shobha Ponnappa

"As a Content/Brand Specialist, and SEO/UX Writer, I can help transform your brand's online presence. I can lift it with innovative ideas to take it to an enviable position. Let's collaborate to create a captivating brand story, engage your audience, boost your online visibility, and increase your ROI. Take the next step towards your brand content success and contact me today."

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