In a market where newer food brands rise daily with sharper packaging and trendier taglines, legacy brands often find themselves quietly slipping into irrelevance—not through failure, but through fading familiarity. When a product becomes a pantry staple, it risks becoming invisible.
And yet, invisibility was never the issue for this brand. It was present in kitchens, tucked into drawers, mentioned in recipes. But it no longer sparked conversation, nostalgia, or pride.
As a Breakthrough Brand Strategist, I recognised that this wasn’t just a marketing problem—it was a meaning problem. This is the story of how one food brand reignited cultural connection—not by changing the product, but by reframing what it stood for.
A popular regional food brand, once synonymous with daily meals in its home state, was losing relevance across newer, younger audiences. Despite consistent product quality, the brand had become a quiet commodity—unseen, uncelebrated, and unshared.
It wasn’t being criticised. It was being ignored.
Their packaging remained functional but dated. Their messaging was safe, nostalgic, and focused purely on product attributes like “purity” and “authenticity.” Their digital presence was polite and pretty—but utterly forgettable.
As newer, lifestyle-oriented competitors emerged with stylised branding and influencer buzz, this legacy player was being left behind.
The real threat wasn’t disruption. It was slow, invisible erosion.
In my discovery process, it became clear that the brand hadn’t lost product relevance—it had lost cultural context. It was still a staple, but no longer a symbol.
The breakthrough insight came through a single customer comment in a video testimonial:
“This reminds me of my grandmother. She used to cook with this every Sunday, but my kids don’t even know the brand.”
That sentence held the key: the brand still meant something emotionally—but it hadn’t kept up with how cultural identity was being expressed by younger generations.
They didn’t want tradition abandoned. They wanted it reframed—as pride, not nostalgia.
The shift wasn’t about reinvention. It was about relocation—moving the brand from the grocery shelf into the stories, rituals, and identity of modern families.
The big idea was to reposition the brand not as a food product, but as a cultural connector.
We moved away from talking about taste or purity. Instead, we leaned into themes of heritage, pride, memory, and belonging—reframing the product as a badge of regional identity, a thread in the fabric of home, and a reason to remember.
We did not abandon legacy. We activated it.
The brand became a vehicle for celebrating local language, festivals, recipes, and creators—placing itself not just in kitchens, but in culture.
The campaign tagline was built around: “What Brings Us Home.”
It worked because it wasn’t sentimental. It was social currency in a world hungry for rootedness.
Here are 10 strategic ideas developed (and several executed) to support the new brand direction:
CAVEAT : This case study represents a confidential engagement. For privacy, specific brand identifiers, campaign names, and project phases have been withheld. It has been shared with permission while preserving client discretion.
"As a Breakthrough Strategist, I help brands uncover clarity, shift perspective, and move forward with bold, differentiating ideas. If your brand feels stuck or you're ready to lead with sharper focus, let’s unlock the next big move. One breakthrough can change everything."
Shobha Ponnappa
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