FOCUS: BRAND LAUNCH FAILURE | AUDIENCE: INVESTORS IN SLUGGISH BRANDS
BY: SHOBHA PONNAPPA | BRAND BREAKTHROUGH STRATEGIST | 45 YEARS | 125+ CLIENTS
I helped an electric mobility brand rescue investor value after almost launching into a fading market window.
This was a promising electric kick scooter brand based in Germany, supported by significant investor backing. Its design, engineering, and manufacturing quality placed it among the best in its category. The initial plan was clear: compete in the fast-growing European market for personal e-scooters.
But as the brand reached launch readiness, the market landscape had shifted. Rental players like Tier, Voi, and Lime had already established deep market presence. Consumer interest in personal scooter ownership was cooling, while city regulations were tightening. The brand was soft-launched into an environment that no longer matched its go-to-market plan. Sales clearly faltered, and investors grew concerned about the viability of continued funding.
My analysis revealed that the issue wasn’t product quality or pricing … it was a profound timing misalignment. The brand had missed the critical window for personal ownership and was now competing in a space dominated by rental services and regulatory complexity.
However, beneath this apparent setback lay an emerging opportunity. Across the EU, controlled fleet deployments … for corporates, campuses, hospitality venues, and logistics players … were gaining favour. The brand’s durable, safety-first scooters were ideally suited for these use cases. The insight was simple: by pivoting from consumer retail to B2B fleet solutions, the brand could align with the next wave of market demand.
I proposed a decisive strategic shift: reposition the brand as a Fleet-Grade Urban Mobility Solutions Provider. Instead of chasing individual sales, the brand would now focus on serving institutional buyers with tailored mobility solutions.
The core narrative became “Built for the Street, Designed for the Fleet.” This repositioning provided investors with a fresh, credible growth path. It also allowed the brand to differentiate itself from overcrowded consumer offerings. Rather than salvaging a flawed strategy, we engineered a new one rooted in emerging market demand.
The new strategy centred on building a strong B2B brand identity and sales motion. Visuals, messaging, and collateral were redesigned to speak directly to fleet buyers … corporate procurement heads, city mobility planners, and hospitality operators.
Operationally, the brand adjusted its production and support models to accommodate fleet leasing, maintenance partnerships, and white-label opportunities. Sales efforts shifted from broad consumer marketing to targeted engagement with institutional buyers. The brand stopped chasing the crowded personal ownership space and instead pursued a focused, high-value niche.
Here are 10 strategic ideas developed (and several executed) to support the new brand direction.
CONFIDENTIALITY CAVEAT: This case study represents a confidential engagement. For privacy, specific brand identifiers, campaign names, and project phases have been withheld. It has been shared with permission while preserving client discretion.
If you’re brand owner or manager seeking stronger brand performance, here’s a case study that could interest you: “How One Workwear Label Unbuttoned Its Old Idea of Power.“
And if you’re a solo expert looking to sharpen traction, this case study I worked on may resonate: “How One DEI Consultant Bridged Cultures by Changing His Voice.“
"One BIG IDEA can turn brand stagnation into unstoppable movement. Spots are limited each week ... book your breakthrough session now."
Shobha Ponnappa
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